Accessibility Statement
Updated March 1, 2026
March 2026 version -
General
is committed to making its site accessible to as many people as possible, including people with disabilities.
This statement applies to pages, content, and journeys related to HYPE SWISS TELECOM offers, as well as contact, subscription, and support features.
1. Conformity status
The site is partially compliant with digital accessibility best practices. We work to continuously improve the accessibility of our content and features.
2. Measures implemented
- Clear page structure (titles, sections, hierarchy)
- Contrast and readability (text size, spacing)
- Keyboard navigation
- Explicit labels for buttons, links, and forms
- Screen reader compatibility where components allow
- Understandable content with essential information visible
3. Known limitations
- Some interactive components (menus, pop-ups, selectors, carousels) may be less comfortable with keyboard or screen reader
- Third-party documents (PDFs, embedded content, widgets) may not be fully accessible
- Videos or multimedia content may not always include subtitles, transcripts, or audio description
- Variations depending on devices, browsers, or updates
4. Alternatives and assistance
If you encounter difficulty completing a process (choosing a TELECOM offer, porting request, subscription, technical assistance), we can offer you an alternative:
5. Improvements in progress
- Accessibility of TELECOM contact and subscription forms
- Keyboard navigation on offer pages
- Alternative text for images ("fruit" icons, offer visuals)
- Consistency of contrasts and navigation elements
6. Report a problem
Report any access difficulty to indicating: the page concerned (URL), the problem encountered, your device/browser, and if possible a screenshot.
Contact
Version in effect from March 1, 2026.